![]() ![]() Only the amount received by our bank will be applied to your account. However, processing banks can deduct fees before the payment reaches our bank. Please note that our bank accepts these payments for free. Please email to obtain bank transfer information. Payments via bank wire transfer, or EFT, are also accepted. To pay by credit card please go to select Accounting & Billing, and click the “Pay Now Online” button. Please note specific sample information on each payment. Visa, Master Card, Discover, and American Express credit cards are also accepted. Checks and money order payments must be issued in U.S. Current fee schedules are available on our website. Accounts with balances older than 90 days will be referred to a professional collections agency.įees are subject to change without notice. If a sample is deemed unsuitable after being held for payment, the responsibility for charges incurred with collecting and submitting another sample are the responsibility of the submitting clinic. Test results are released only on accounts in good standing.Īccounts with balances older than 60 days will be placed on hold and samples received will not be processed until payment is received to bring the account current. Accounts with a credit balance will be refunded within 4-6 weeks after making a refund request to the business office. Without prior approval from the business office and respective lab, other parties will not be held responsible for outstanding balances.īalances not paid within the 30 day grace period from the date of the invoice are subject to a 1.5% interest charge assessed monthly. ![]() The submitting clinic is responsible for a ll fees incurred, to include collections fees, and all entities must adhere to the billing policy. The monthly statement reflects all payments received as of the invoice date. ![]() A monthly statement and invoice will be sent to client at the beginning of the month with an account balance covering all charges accrued the prior month. In the event that prepayment is not made, payment for each case is due upon receipt of the monthly invoice. Please know we cannot provide treatment estimates, we recommend that you call for an appointment.Prepayment is preferred on all samples submitted. Usual charges that accumulate include daily hospitalization fees, laboratory tests, x-rays, medications, daily examination charges, and special consultations or procedures.įor more information regarding your bill, please email our Accounting Department at Please be sure to provide your first and last name, the animal name(s), and your phone number. Please also feel free to ask your Ohio State veterinarian about charges each time you call for a progress report so that you can make responsible decisions about continuing care. We encourage you to discuss payment methods and fees before services are performed. In all instances, we make every effort to charge fair and reasonable fees. All outpatient care fees will need to be paid at the time of service. The remainder of the charges are due when your pet is released. If your pet must be admitted (inpatient) you will need to pay 75% of the high end of the provided estimate prior to admission. ![]() We also accept Care Credit. If you are not already approved for Care Credit, please apply here before your visit to the Veterinary Medical Center and please bring your Care Credit card to your visit.Īn estimate of the charges will be given to you for approval. The Ohio State University Veterinary Medical Center accepts payment for services via cash, check and the following credit cards: Visa, American Express, Mastercard, Discover. ![]()
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